If you use Sugar CRM or a customized version of Sugar CRM this guide will walk you through creating and managing e-mail templates. On of the great uses of this is that you can either have one person create all your e-mail templates or you can create your templates before you start a e-mail campaign.
This guide walks you through the process of converting a Target to a Contact in your SugarCRM based system. This is a process that you either complete for either one of two reasons, either to clean up your database or the Target has truly become a contact. As of today there is not a straight path from a Target type to Contact type, you must follow the workflow of the CRM system.